999dd Terms and Conditions

Age and Eligibility Requirements

The following eligibility requirements must be met to participate on the 999dd platform:

• You must be at least 21 (twenty-one) years of age. This platform is open only to those aged 21 or above.
• You must be a resident of Bangladesh.
• You must have a valid mobile number and a bank account or mobile banking account (bKash, Nagad, Rocket) registered in your own name.
• You must be of sound mind and capacity, and must accept these Terms voluntarily.
• You must not have been previously permanently removed or banned from 999dd.

Registration Process

You must provide accurate and complete information when creating an account. Providing false or misleading information may result in account cancellation and forfeiture of deposited funds. Only one account per person is permitted. If multiple accounts are found for the same person, all accounts will be closed.

999dd may request additional documents for identity verification at any time. We reserve the right to withhold withdrawals until this verification process is completed.

Account Security

Keep your account password and login details completely confidential. You must not allow anyone else to use your account. The following are your responsibilities:

• Use a strong and unique password.
• Do not hand your device to others while your account is logged in.
• If you notice any unusual activity on your account, contact support immediately.
• Do not click on phishing emails or suspicious links.

999dd is not responsible for any financial loss if your password or account details fall into someone else's hands.

Updating Account Information

If any of your personal details change (mobile number, bank account, etc.), inform customer support right away. 999dd is not responsible for any transaction issues arising from outdated information.

Welcome Bonus

New members receive a 100% bonus on their first deposit — up to ৳20,000. The following conditions apply to this bonus:

• To claim the bonus, you must select the bonus option at the time of your first deposit after creating your account.
• Wagering requirement before withdrawing the bonus: 20 times (20x) (on the combined total of deposit and bonus).
• The time limit to complete wagering will be specified at the time of claiming the bonus.
• Certain games may not contribute fully to bonus wagering — the percentage may vary by game.
• Multiple accounts from the same household or IP address may not claim the bonus.

General Promotion Terms

The following general rules apply to all promotions and special offers:

• Each promotion has its own specific terms, which will be stated on the promotion page.
• Bonuses will only be active within the announced validity period.
• 999dd reserves the right to modify, suspend, or cancel any promotion at any time.
• If promotion abuse is suspected, the bonus will be cancelled and the account will be investigated.

VIP Program

999dd offers three VIP tiers. Your overall activity is evaluated to move to a higher tier:

• Bronze: Weekly cashback up to 0.3%.
• Silver: Weekly cashback up to 0.5%.
• Gold: Weekly cashback up to 0.8%.

VIP benefits are subject to change. 999dd reserves the right to make final decisions on VIP tier assignment and changes.

General Gaming Terms

The following rules must be followed while playing games at 999dd:

• All game outcomes are controlled by a Random Number Generator (RNG) — completely impartial and random.
• If a technical error results in an incorrect payout, that win will be considered void.
• Automated software or bots may not be used while playing games.
• Using multiple accounts or devices in a single game session is prohibited.
• Please behave respectfully toward dealers and other players in live casino games.

Betting and Wagering

The following rules apply in the sports betting section (including cricket, football, and kabaddi):

• Bets will be settled after the match result is confirmed.
• If a match is cancelled or abandoned, the bet amount will be refunded.
• Attempting to profit from obvious pricing errors is not permitted.
• Payments may be withheld while suspicious betting activity is under investigation.

Data Collection and Use

999dd collects and processes your personal information solely for the following purposes:

• Account management and identity verification.
• Processing financial transactions.
• Meeting legal and regulatory obligations.
• Providing customer support.
• Preventing fraud and ensuring security.

Your information is not sold to third parties. For more details, please read our Privacy Policy.

Cookies and Tracking

999dd uses cookies to improve the user experience on the website. Cookies can be managed through browser settings, but disabling certain cookies may limit the functionality of the site.

Self-Control Tools

999dd provides the following tools that users may use voluntarily:

• Deposit Limits: Set daily, weekly, or monthly deposit limits.
• Session Limits: Set a time limit for continuous gaming sessions.
• Self-Exclusion: Request to suspend your account for a specified period.
• Reality Check: Regular reminders about your gaming duration.

Contact our 24/7 live chat support to activate these tools.

Identifying Problematic Gaming

Seek help if you notice the following signs:

• You are betting more than your budget allows.
• You are placing more bets to recover losses.
• You are unable to stop gaming.
• You are gaming at the expense of family or work.

If you feel gaming is becoming a problem, please contact our support team or visit our Responsible Gaming page.

Closure at the User's Request

Any user may request to close their account at any time. Contact our 24/7 live chat support to do so. Before closing your account:

• Any ongoing bonus wagering must be completed or cancelled.
• If your available balance is withdrawable, please withdraw it.
• Reactivation of a closed account is subject to specific conditions.

Suspension or Closure by 999dd

999dd may suspend or permanently close an account without prior notice in the following circumstances:

• Any violation of these terms and conditions.
• Identity fraud or providing false information.
• Fraud, collusion, or use of prohibited software.
• Suspicion of money laundering.
• Legal or regulatory reasons.

Account balances may be held during an investigation. If you are cleared at the end of the investigation, the balance will be returned.

Service Availability

999dd strives to maintain the highest standards, however we are not responsible for the following:

• Service disruptions caused by technical issues, server downtime, or internet outages.
• Errors by third-party payment providers.
• Issues with your device or internet connection.
• Unforeseen technical events entirely beyond our control.

Gaming Risks

Online gaming and betting carry financial risk. You are using the platform having voluntarily accepted these risks. 999dd is not liable in any way for money lost through gaming. Only bet with money whose loss would not affect your standard of living.

Right to Make Changes

999dd reserves the right to change, amend, or update these terms and conditions at any time. Regarding changes:

• Users will be notified in the event of significant changes.
• The "Last Updated" date on this page will change.
• Continued use of the platform after changes have been made will be considered acceptance of the new terms.
• If you do not agree with the revised terms, please request to close your account.

It is recommended that you review this page regularly so that you are always up to date.